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Intelcia

Sustainability

Responsibility at the heart of our growth

Intelcia's CSR approach combines local impact, career development, technological innovation, and operational excellence to address the key challenges of our industry. Led by dedicated teams and governance committees at every level, our CSR strategy is fully integrated into every function of the company, creating value for our collaborators, clients, investors, and the broader ecosystem. Our CSR strategy is built around five pillars, with a strong human focus that reflects the essence of our identity. These pillars are supported by formal commitment documents and concrete ESG objectives for 2030.

1

Collaborator Development & Well-being

People are the beating heart of Intelcia. We are committed to providing a safe, inclusive, and empowering work environment that fosters personal fulfillment and continuous skills development at every level.

Our ESG objectives by 2030 on this pillar

Human Rights

0legal sanctions related to human rights
100%of collaborators trained on human rights topics at least once

Diversity & Well-being

50%women in every country
40%women on Executive Committees
Equal payacross the workforce
Equal paywithin management
60%of collaborators trained at least once per year
67%collaborator satisfaction

Health & Safety

100%of sites undergo an Occupational Health & Safety audit every year
2

Territorial anchoring & Inclusion through employment

As a major economic player in the regions where we operate, Intelcia acts as a genuine driver of socio-professional inclusion by promoting local recruitment, improving access to employment for underrepresented populations, and creating shared value.

Our ESG objectives by 2030 on this pillar

Employment Inclusion

40%of annual hires under the age of 25
5%of annual hires over the age of 50
2%Of people with disabilities among the Group collaborators
At least 15%of purchases made locally
3

Supporting Communities Across Our Ecosystem

Beyond our business activities, we create shared value by providing tangible support to local communities through initiatives focused on education, healthcare, social inclusion, and environmental protection.

Our ESG objectives by 2030 on this pillar

Local Impact

15%of collaborators engaged in community initiatives
0.4%of annual revenue invested in local community actions
4

Ethics & Excellence Towards Our Stakeholders

Building trust with our clients and partners is our priority. We apply the highest standards of corporate governance, anti-corruption, personal data protection, cybersecurity, and responsible procurement.

Our ESG objectives by 2030 on this pillar

Business Ethics

100%of collaborators trained in business ethics at least once
0legal sanctions related to business ethics

Data Security

100%of sites certified ISO 27001
0contracts terminated following a conviction related to data security or confidentiality

Service Quality

100%of sites certified ISO 9001 and ISO 18295
75%client satisfaction

Responsible Procurement

100%of buyers trained in responsible procurement
0of contracts or purchase orders include responsible procurement clauses
5

Ecoresponsibility & Environmental Impact

Aware of today's environmental challenges, we are committed to taking responsibility for reducing our environmental footprint and becoming a truly eco-responsible organization, with collaborators who are informed, empowered, and actively engaged.

Our ESG objectives by 2030 on this pillar

Environment

100%of sites certified ISO 14001
30%reduction in water consumption per collaborator
30%reduction in electricity consumption per collaborator
20%reduction in greenhouse gas emissions

Labels & Certifications

Maintaining our industry certifications and continuously improving the scores of our CSR labels demonstrate the consistency of our commitment and the recognized maturity of our sustainability approach.

ISO Certifications & Standards

CSR Labels & Employer Awards